Creating department structures

Create department structures consisting of providers, service categories, and service problem codes.

To create department structures:

Note: Add both a parent and child record at the same time. The system adds both to the structure.
  1. Select Equipment > Setup > Departments
  2. Select the department for which to create a structure, and then click the Structure tab.
  3. Click Add Record.
  4. Specify this information:
    Provider
    Enter the provider for this department.
    Service Category
    Enter the service category.
    Service Problem Code
    Enter the service problem code. The system automatically populates Service Problem Code Org.
  5. Click Save Record.
    Note: If you delete a parent record, the system deletes all of its child records. For example, deleting Provider 1 will also delete Category 1 and Service Problem Code 1 from the structure.