Managing property information

Enter property information that users can access when creating information requests as customers call in requesting additional information.

To manage property information:

  1. Select Work > Service Request > Property Information.
  2. Click Add Information.
  3. Specify this information:
    Property
    Select the property for which to add information.
    Information Type
    Select the category of information to add.
    Information
    Specify the relevant information.
  4. Click Submit.
Parent topic: Defining initial service request information