Viewing customer requests for work orders To view customer requests for work orders: Select Work > Work Orders. Select the work order for which to view customer requests, and then click the Customer Requests tab. View the customer request for the work order. See Entering Customer Requests and Processing an Action Request. Parent topic: Defining initial service request information
Viewing customer requests for work orders To view customer requests for work orders: Select Work > Work Orders. Select the work order for which to view customer requests, and then click the Customer Requests tab. View the customer request for the work order. See Entering Customer Requests and Processing an Action Request. Parent topic: Defining initial service request information