Defining property code-structure combinations for service requests

Define property code-structures for service requests that reflect actual property-building-floor/unit hierarchies.

When defining property code-structure combinations for service requests, you must first define a level one property before you can create lower levels. For example, you must insert a record for "Property A" before inserting a record for "Property A – Building 1."

To define property code-structure combinations for service requests:

  1. Select Work > Service Request > Properties.
  2. Click Add Property.
  3. Specify this information:
    Property
    Specify the name of the property.
    Building
    Specify the name of the building to associate with the property.
    Floor/Unit
    Specify the name of the floor or unit to associate with the building and property combination.
  4. Click Submit.
Parent topic: Defining initial service request information