Creating e-mail notifications for Messenger
Set up e-mail notifications when certain events occur in the Infor EAM database. Create e-mail notifications for a defined table based on the e-mail template. Define the parameters and constraints of each e-mail notification.
To create e-mail notifications for Messenger:
- Select Administration > E-mail Messenger > E-mail Notification Setup.
- Enter the table for which to create the e-mail notification.
- Click Add E-mail Notification.
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Specify this information:
- E-mail Template
- Specify the e-mail template to send when this e-mail notification is activated.
Select one or more of the following events:
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- Update
- Select to send e-mail when the record is updated.
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- Insert
- Select to send e-mail when a record is inserted.
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- Delete
- Select to send e-mail when a record is deleted.
- From Status
- Specify any status for which to send an e-mail.
- To Status
- Specify the updated status for which to send an e-mail.
- Active
- Select to make the selected record active. The check box may be cleared if you add, modify, or delete parameters or conditions.
- Include URL
- Select to include the URL in the notification.
This check box is available only for the following tables:
Table Name Description R5ACTIVITIES Work Order Activities R5BLANKETORDERS Blanket Orders R5BLANKETORDLINES Blanket Order Lines R5BOOKEDHOURS Booked Hours R5CONTACTRECORDS Customer Requests (Call Center) R5EVENTS Work Orders R5INVOICEALLOCATIONS Invoice Allocations R5INVOICELINES Invoice Voucher Lines R5INVOICES Invoice Vouchers R5ORDERLINES Purchase Order Lines R5ORDERS Purchase Orders R5REQUISITIONS Requisitions R5REQUISLINES Requisition Lines R5SERVICEREQUESTS Service Requests R5WARCLAIMS Warranty Claims - Include Documents as Attachments
- Select to include documents as attachments in the
email.
This check box is available only for the following tables:
MAM_TABLE MAM_RENTITY MAM_ENTITY MAM_DOCPK R5EVENTS EV EVNT evt_code R5MOBILENOTEBOOKS MNBK MNBK mnb_code R5ORDERS PORD CF ord_code#ord_org R5OBJECTS OBJ O obj_code#obj_org R5PARTS PART PC par_code#par_org - Comments
- Enter any comments to include in the body of the e-mail notification.
- Click Submit.
Parent topic: Defining installation parameters for Messenger