Infor EAM Online Help
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    • User
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    • Processing customer requests
    • Viewing the results of the knowledge base search
    • Viewing the results summary
    • Infor EAM Online Help
      • Getting started
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        • Call Center
          • Processing customer requests
            • Viewing the results of the knowledge base search
              • Viewing the results summary
              • Viewing my recent searches
              • Viewing my favorites
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      • Glossary

    Viewing the results summary

    To view the results summary of a knowledge base search:

    1. Perform a knowledge base search.

      See Performing a Knowledge Base Search.

    2. Click Total Articles Found to view all articles from the search.
    3. Click Articles w/ Service Problem Codes to view only the articles that have a service problem code.
    Parent topic: Viewing the results of the knowledge base search
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