Returning parts to a supplier

Return damaged or incorrect parts to a supplier.

Note: Before you can return parts, receive them using the PO Receipts form and assign them a status of Approved/Complete.

The system does not allow you to return goods received via the Non-PO Receipts form because you have no purchase order number or requisition as a reference. To return such items, you need to make an arrangement between your company and your supplier.

Once satisfied with the contents of the return, change the Status on the Record View page of the return to Ready for Printing and then Approved. You must save the record after each change of status to commit the status change. The system does not update the inventory records until the return has been approved.