Granting work order authorization permissions to user groups

Specify the web services to which user groups have access and specify the permission levels for each web service.

Note: You only need to grant work order authorization permission to user groups if the JTAUTH installation parameter is set to YES.

To grant work order authorization permissions to user groups:

  1. Select Administration > Security > User Groups.
  2. Select the user group for which to grant work order permissions, and then click the WO Authorizations tab.
  3. Click Add Authorization.
  4. Specify this information:
    WO Type
    Select the work order type for which to grant permissions.

    Select one or more of the following options to determine the level of work order permissions for the user group:

    • Insert

      Select to allow users to insert new work order records of this type.

    • Update

      Select to allow users to update work order records of this type. Users must have query permission to update records.

    • Delete

      Select to allow users to delete work order records of this type. Users must have query permission to delete records.

  5. Click Submit.
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