Defining reasons for return

Define reasons for return based on the most common reasons for which you must return parts. When returning parts to the supplier, the system allows you to select a reason for return. Predefined reasons for returns enable you to track return trends.

To define reasons for return:

Select Materials > Setup > Reasons for Return.
Click New Record.
Specify this information:

Reason for Return

Specify a unique code identifying the reason for return, and then enter a description of the reason for return in the adjacent field.

Class

Specify the class of the reason for return. The system automatically populates Class Org.
Click Save Record.