Creating exceptions for fleet configuration

Create exception codes, and then associate fees with the exception codes that will be included in bills. For example, create an exception code that charges customers for low amounts of fuel in returned vehicles, and then associate a $50 fee for that specific exception. Exception codes are associated with vehicle tickets on the Exceptions page of the Vehicle Ticket form.

To create exceptions for fleet configuration:

  1. Select Work > Fleet > Fleet Configuration.
  2. Click the Exception Codes tab.
  3. Click Add Exception.
  4. Specify this information:
    Exception
    Enter the exception to be applied to vehicle tickets, and then enter a description of the exception in the adjacent field.
    Organization
    Enter the organization to which the exception belongs if you use multi-organization security.
    Billing Amount
    Enter the set fee to associate with the exception during the billing process.
    Standard WO
    Enter a standard work order that can be used to create work that corrects the exception condition for the vehicle ticket.
    Out of Service
    Select to prevent the exception from being displayed in the lookups.
  5. Click Submit.
Parent topic: Understanding fleet configuration