Generating Call Center reports Generate reports related to call center functions. Customer request Customer survey results Knowledge base articles Open service requests Penalty deduction detail Penalty deduction summary Service request overview Service request status summary by type Service requests Service requests by department Service requests by service category Service requests by service code Service requests by status Service requests by type Top 10 call center requests Top 25 service requests-details Total service requests
Generating Call Center reports Generate reports related to call center functions. Customer request Customer survey results Knowledge base articles Open service requests Penalty deduction detail Penalty deduction summary Service request overview Service request status summary by type Service requests Service requests by department Service requests by service category Service requests by service code Service requests by status Service requests by type Top 10 call center requests Top 25 service requests-details Total service requests