Starting the application

The application is a web-architected, internet-based application, accessible via Internet Explorer, Google Chrome, and Safari browsers. Additionally, your browser must be set up to allow cookies and enable JavaScript before accessing the login page.

Caution: After a set amount of unsuccessful attempts to log in, User ID and Password are locked. At this point, the system administrator or another authorized user must unlock the user record.

To unlock the user record, browse to the User Setup page, and click the now visible Unlock User button. The user is unlocked and the Unlock User button is hidden.

Select Start > Programs > Internet Explorer from the Windows task bar.
Specify this information:

Address

Specify the URL provided by your system administrator.

Specify your User ID and Password.
Note: Users can change passwords at any time. Periodically, you will be required to change your password.
Click Log In.
If you have query rights for the Start Center home page, work orders, purchase requisitions, and service requests assigned to you are displayed. To see the record details, double-click the selected record.
Note: To log out and return to the login page, click Logout on the header.
If you want to bookmark the login page as a shortcut link, you may provide the User ID in the URL:
http://YourServer/web/base/logindisp?userid=YourUserID. If your User ID contains a "+" symbol, then you must substitute "%2B" for the "+" symbol.
If you have forgotten your password, click Forgot Password. Specify your User ID, and then click Reset My Password.