Correcting scanner transaction errors

Correct transaction errors by correcting data prompt values, and then submit the changes to the system database. Save the updated record to resubmit it to the interface for reprocessing. The system automatically reprocesses the correct record when saved.

Note: If a transaction error does not exist for an interface transaction, the system protects all fields.

To correct scanner transaction errors:

  1. Select Administration > Data Collection > Monitor Interface.
  2. Select the record for which to correct transaction errors, and then click the Error Correction tab.
  3. Enter corrections to the data prompt values to correct the transaction error.
  4. Click Save Record.