Associating equipment with warranties

Associate equipment with warranties to track calendar-based or usage-based warranty information. Equipment can be associated to one or more warranties.

  1. Select Equipment > Warranty > Warranties.
  2. Select the warranty with which to associate equipment, and then click the Equipment tab.
  3. In the Equipment field, specify the equipment to associate with the warranty.
  4. In the Coverage Type field, specify if the warranty is based on number of days or actual usage, and then specify this information:
    Option Description
    Calendar If the warranty is based on number of calendar days, specify this information:
    Duration (days)
    Specify the length of the warranty in days.
    Threshold (days)
    Optionally, if you would like to receive a notification the warranty is about to expire, specify the number of days prior to the warranty expiration date that you would like to receive the notice. For example, if the warranty expires on November 30, 2019 and you would to receive a notification 30 days prior to the warranty expiring, specify a threshold of 30.

    Optionally, specify the date the warranty begins and the date it expires.

    Usage If the warranty is based on actual usage, specify this information:
    Duration (UOM)
    Specify the usage length of the warranty.
    Note: If the duration is not specified on the Warranty screen and the COVDURUP installation parameter is set to "-", the duration field cannot be updated. All of the fields on this tab are protected while in insert mode.
    Unit of Measure
    Specify the unit of measure for the duration of the warranty.
    Threshold (UOM)
    Specify the usage length prior to expiration at which the system should notify you that the warranty is about to expire.
    Starting Usage
    Specify the starting usage length for the warranty.
    Expiration Usage
    Specify the expiration usage length for the warranty.
  5. Click Submit.